The following terms and conditions apply when using Alfonso Marina AI voice agent: 

Description of SMS/Voice Use Cases: 

We may send SMS messages and/or place calls (including automated voice agents) for: 

• Appointment confirmations and reminders 
• Account updates and service notifications 
• Transactional messages related to forms you have completed 
• Promotional and marketing messages about our products/services (only with your consent/opt-in) 

Message frequency may vary depending on user interaction. 

Opt-out Instructions: 

You may unsubscribe at any time by replying STOP to any SMS. To temporarily pause, reply PAUSE. To reactivate, reply START. For assistance, reply HELP. 

Customer Support Contact: 

Support: email [email protected] and/or SMS/WhatsApp: +52 1 55 4359 5370. Hours: Mon–Fri, 10:00–14:30, 16:00-19:00 (local time GMT-6). 

Message and Data Rates Disclosure: Message and data rates may apply depending on your carrier plan. We are not responsible for charges imposed by your carrier. 

Carrier Liability Disclaimer: Carriers are not liable for delays or failures in message delivery. SMS delivery depends on carrier networks and other factors beyond our control. 

Age Restriction: The SMS/Voice service is intended for users aged 18 and older. If you are between 13 and 17, you must use the service with parental/guardian consent. We do not knowingly collect data from children under 13. 

Privacy Policy Link: Please review our Privacy Policy to learn how we collect and use data here. 

Consent/Opt-in: By submitting the form and checking the consent box, you agree to receive SMS and/or calls (including automated dialing/voice) at the number provided. Consent is not a condition of purchase. You may withdraw your consent at any time by following the opt-out instructions. 

Message Frequency and Types: Frequency may vary; messages may include one-to-one, automated, transactional, and marketing communications depending on your relationship with us. If you did not consent marketing calls and/or messages, you will not receive further contacts after your call. 

Supported Keywords: 

Commands: HELP, INFO, STOP, START, PAUSE. 

Privacy and Data: We store your number and messaging preferences to manage subscriptions and compliance. We will not sell your number. We do not share data with providers, third parties other than described in our Privacy Policy. 

Geographic Availability: Program valid for U.S. numbers and compatible territories. Availability may vary by carrier. 

Program Changes: 

We may modify or terminate the SMS/Voice program at any time. We will notify you of material changes when required. 

Updates to Your Consented services: 

Opt-in form: select the checkbox with the text: “By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others from Alfonso Marina at the phone number provided. Frequency may vary. Message & data rates may apply. Reply STOP to opt out an any time.” 

SMS Disclosure: 

Alfonso Marina Alerts: Receive texts about appointments, services, inquiries, or account updates. Reply STOP to opt out, HELP for support. 

Message frequency varies. Message & data rates may apply. 

Must be 18+. Carriers not liable for delayed/undelivered messages.