Products
Our standard leadtime is 12 weeks plus transit. For upholstery products, delivery time runs from the date of receipt of the fabric.
You can find us in our High Point Showroom (during High Point Market dates) or in other showrooms around the US and other countries, please contact us directly to forward you to the closest location or check out our store locator map. In Mexico you can find us in our Mexico City and Culiacan Showrooms.
In Mexico City
Items are shipped from Mexico City
Twice a year. We launch a New Collection every April and October.
Order & payments
Our sales are EXWORKS, but we deliver to the US monthly. We can also help you coordinate shipment world wide. In Mexico we deliver in Mexico City and Metropolitan Area (ground floor) with no cost, for the rest of the Country we can help you to quote the shipping.
We accept wire transfers, checks and credit card payments through the square app.
Yes, we have a quick ship inventory list.
You can get retail prices if you register as a trade account, or you can write directly to our customer service for further information: customerservice@alfonsomarina.com
You need to send us an email describing the defect, images of the complaint and information on the order.
We offer 1 year warranty against manufacturing defects.
We do not accept returns.
Contact
Please tell us more about your location to properly contact you with your sales representative contacto@alfonsomarina.com
Please email us to contacto@alfonsomarina.com to get in touch with you or call our Customer Service phone +52 (55) 5763 3482, 5763 0586, 5763 2943, 5758 3189, 5596 3982 or 1 888 489 38 39
Professionals
Yes, we are a to the trade company and our price structure is directed to the trade.
Yes, we offer to the trade prices.
Please register in our webpage and to open an account we will contact you directly asking for credentials to set up your account.
Sure, please email your request to us to : customerservice@alfonsomarina.com
If you don’t find the information you are looking for here, please write to us.